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What records buyers want when you sell your house yourself

When you sell without an agent, nobody else vouches for the house. Buyers, and their inspector, fill that gap with questions. The fastest way to answer them is with records: dates, receipts and the names of the people who did the work.

This page covers what buyers ask for, where to find it, and how to hand it over.

The records buyers ask about most

Start with the big, expensive parts of the house. These are the items an inspector looks at hardest and a buyer worries about most.

ItemWhat to findWhy buyers care
RoofYear it was replaced, the invoice, the shingle warranty, any leak repairsA roof is one of the largest bills a buyer can face. Its age changes their offer.
Furnace, boiler or heat pumpInstall year, model and serial number, service visitsAge and upkeep tell them how long it has left.
Air conditioningInstall year, service visits, refrigerant repairsSame as heating. An old unit is a negotiating point.
Water heaterInstall year, model, any flushes or part swapsBuyers know these wear out. A date settles the question.
Electrical panelPanel brand, any upgrades, permits, the electrician's invoiceSome older panels worry inspectors and insurers. Proof of an upgrade helps.
PlumbingMain line repairs, sewer scope results, pipe replacementsSewer and supply-line repairs are costly and hidden.
Foundation and basementWaterproofing work, crack repairs, any engineer's reportWater and settling are common buyer fears.
Windows, siding, deckReplacement dates, warrantiesThese show the house was kept up.

You don't need every item. A few well-documented big items do more than a long list of vague ones.

Records that build trust beyond the big items

  • Permits for additions, finished basements, decks and major electrical or plumbing work. Your city or county building office can usually look up past permits by address.
  • Warranties that transfer. Roofs, windows, water treatment and some appliances carry warranties that can pass to the next owner. Note who issued each one and when it ends.
  • Manuals and model numbers for appliances that stay with the house.
  • Who did the work. A buyer feels better calling the roofer who did the job than guessing.
  • The small things only you know. Where the water shutoff is. Which breaker runs the kitchen. Which window sticks in winter. These cost nothing to write down and buyers remember them.

Where to find old records

Most sellers have more than they think. Check these places:

  1. Your email. Search for the names of trades ("roof", "HVAC", "plumbing", "invoice", "estimate"). Many contractors send receipts by email.
  2. Your bank or card statements. They give you the date and the company name, even when the receipt is gone. Call the company and ask for a copy.
  3. The contractor. Most keep job records for years and will resend an invoice.
  4. Stickers on the equipment. Furnaces, water heaters and AC units have a label with the model, serial number and often the manufacture date. If the date isn't printed, the appliance age lookup can read it from the serial number for many brands.
  5. Your closing papers from when you bought. The old inspection report and seller disclosure show what was there then.
  6. The permit office, for any work that needed a permit.

How to hand records over

Buyers don't want a shoebox. Put the records in an order that answers their questions:

  1. One short summary: each big item, its age, and when it was last serviced.
  2. Behind it, the proof: invoices, warranties and permits, grouped by item.
  3. Keep anything private out: account numbers, lock codes, alarm codes.

Send it with your listing or when a buyer asks for disclosures. Sending it early answers questions before they become worries in an inspection.

Records support your seller disclosure. They don't replace it. Disclosure rules vary by state; see Nolo's state-by-state guide and check with a local real estate lawyer.

The easier way

Every record a buyer asks for, in one link.

ToftHome Report

14 Alder Lane

Big-ticket items

ItemInstalled
RoofOn file: invoice, warrantyAug 2019
FurnaceOn file: service records2015
Water heaterOn file: invoice, warrantyJun 2021

One read-only link. Never shows codes or policy numbers.

Part of a sample Home Report, for a made-up house.

Toft is a binder for your home. Add what the house has, the work that was done, and the papers behind it. Toft turns it into a Home Report: one read-only link you can send to buyers and their inspector. Codes and policy numbers are never included. At closing, you can hand the whole record to the buyer.

Free for 30 days. No card to start.