Toft

Terms

Last updated September 27, 2026

By using Toft you agree to these terms. We’ve kept them short and in plain words.

What Toft is

Toft is a place to keep your home’s records: repairs, receipts, warranties, insurance and the people who work on it. It is not a home inspection, an insurance claims service or a contractor marketplace. Toft keeps what you file; it doesn’t check whether it’s accurate.

Your account and your stuff

  • What you file is yours. We store it only to run Toft for you and the people you share it with.
  • Only upload things you have the right to keep and share.
  • You’re responsible for who you invite to a house and who you share Home Reports with.

Paying

  • Each house is billed $4.99 a month or $45 a year, after a 30-day free trial. See Pricing.
  • Plans renew automatically until you cancel. You can cancel anytime from your account page.
  • If a trial ends or a payment fails, we pause the house instead of deleting it.

When a paused house is deleted

  • A house that stays paused for 24 months is deleted. We email the owner at 6 months, and again 30 days before deletion.
  • When it’s deleted, basic facts about the building stay with its address for a future owner: item types, install dates, model and serial numbers, the dates and kinds of work done, and warranties. Costs, notes, names, files, people, insurance and Access codes are deleted, never kept.
  • A future owner can see how much history is on file for the address, but can only import it after showing they’re at the home, with a serial number from inside or a code we mail there.
  • Owners can turn this off for any house from the account page. Deleting your account deletes your houses outright; nothing is kept.
  • While a house is paused, someone at its address can ask you for its records. Nothing is shared unless you approve, and you choose what they get.

Reminders

Reminders are a helpful nudge, not a guarantee. Email can be delayed or filtered, so please don’t rely on Toft alone for anything safety-critical.

Fair use

Don’t use Toft to break the law, to store things that aren’t yours, or to try to get into other people’s houses.

Changes and ending

  • We may update these terms. If a change matters, we’ll email you before it takes effect.
  • You can leave anytime and take your records with you as a zip file.
  • We may close accounts that break these terms.

The usual fine print

Toft is provided as is. We work hard to keep it running and your records safe, but we can’t promise it will never be down or lose data, so keep copies of anything irreplaceable. To the extent the law allows, our liability is limited to what you paid us in the last twelve months.